Strategy & Model

For L’Oréal, universalization is about having a truly global presence through a unique organization. We are strategically concentrated yet operationally decentralized. Local teams are empowered. They ensure that in every country we are close and relevant to our consumers.

That means also creating and producing cosmetics at a local level, so that our formulations are perfectly adapted to the needs of our consumers, wherever they live. To achieve that, we have developed a worldwide network of Research & Innovation and marketing hubs, one for each of our strategic markets: the United States, Japan, Brazil, China, India and South Africa. To complement their work in development, L’Oréal also has a global industrial presence, so that these innovations can be brought to market quickly and efficiently.

Thanks to universalization, the success stories created by our hubs can also be rolled-out to other areas of the world.

To ensure its development, L’Oréal relies on global R&I, a unique portfolio of brands organized around four Divisions, and integrated industrial production, supported by a set of corporate functions: Administration & Finance, Digital, HR, Communications and Corporate Responsibility.