L'Oréal Groupe Announces Carol Hamilton's Retirement From the Company

NEW YORK, NY, February 6, 2025 – L'Oréal Groupe today announced the retirement of Carol Hamilton, effective May 1, 2025, after an extraordinary 40-year career that leaves an indelible mark on the development and success of the company and its leadership in the U.S. market.

Hamilton embarked on her L'Oréal journey in 1984, joining the Consumer Products Division as a Marketing Director for L'Oréal Paris in the U.S. She would go on to steward the flagship brand with deep expertise for 24 years, becoming U.S. Brand President in 2000 and then the Global Brand President. In 2008, Hamilton transitioned from mass to the world of luxury beauty, taking the helm as U.S. President of L'Oréal Luxe. Over the next eight years of her leadership, the U.S. Luxe business doubled in size and achieved record profitability. In 2015, Hamilton took on the role of Group President, responsible for supporting the global development and acquisitions of American brands in the Luxe Division such as Kiehl’s, Urban Decay and IT Cosmetics. In 2018, she was appointed U.S. President of Acquisitions.

“Carol Hamilton's leadership at L'Oréal has been nothing short of transformative. Her strategic vision propelled unprecedented growth for many brands in the portfolio, achieving market leadership across multiple categories. She consistently demonstrated an exceptional ability to identify and cultivate emerging opportunities, pioneer business transformation, and drive key brand acquisitions,” said David Greenberg, CEO of L'Oréal USA and President of the North America Zone. “Beyond her sharp business acumen, Carol's commitment to mentorship and talent development leaves an enduring legacy of leadership within L'Oréal. We celebrate her remarkable contributions and wish her all the best in her well-deserved retirement.”

Alongside her acquisition role, in 2020 Hamilton was charged with a new responsibility: the creation of and leadership over L'Oréal USA's new corporate office in El Segundo, California, which brought the company’s west coast-based brands all under one roof for the first time. Opened in June 2022, today it is one of the beloved campuses within the company’s real estate portfolio and has since earned countless design, architecture and sustainability recognitions.

Hamilton has been a tireless champion for women's empowerment and philanthropic causes. She was one of the company’s earliest philanthropists and cause marketers. Her development of the L’Oreal Paris Women of Worth philanthropic program and her long-standing support of the Ovarian Cancer Research Fund and of UNICEF exemplify her deep commitment to making an impact on the world. In 2013, Hamilton created the Women in Power course in gender equality for L’Oreal USA executives with the Harvard Women’s Leadership Board at the Harvard Kennedy School. She was elected to Chair of that Board in 2018 and continues to play an active role in the organization after finishing her 4-year term.

About L’Oréal USA

L'Oréal USA is the largest subsidiary of the L'Oréal Groupe, the world’s leading beauty company. Through its management of over 35 iconic beauty brands, L’Oréal USA has generated more than $10 billion in sales annually. Products are available across all distribution channels including hair salons, department stores, mass market, pharmacies, medi-spas, e-commerce and more. L’Oréal USA’s commitment to growth is generated through sustainable innovation and driven by the company’s L’Oréal for the Future ambition which demonstrates sustainable development across the Group’s value chain. The company is headquartered in New York City, employs more than 12,000 people, and operates administrative, research, manufacturing and distribution facilities across 16 states.